Staff turnover is a big headache
and a major expense for advisors.
How can you ensure that your next
hire is a top performer who will stay
for a long time? While no hiring system
is 100% effective, you can certainly
increase your odds by following a
couple Tested in the Trenches™
steps
First, test your candidates. PEAK
has its candidates complete two test—the
Kolbe A™ and the Wonderlic Personnel
Test™. The Kolbe test is useful
in helping create a fuller picture
of each candidate and in identifying
a candidate’s "instinct-based
talents." The test measures four
dimensions: Fact finder, Follow Thru,
Quick Start, and Implementor. We track
the profiles of our successful employees
so we will know what a successful
profile looks like for the different
positions we offer at PEAK. The test
is inexpensive, can be completed online,
and provides us with additional information
that is helpful in the hiring process.
(www.kolbe.com)
The Wonderlic test helps us assess
a candidate's intellectual capacity.
For example, PEAK interviewed a candidate
for a key position and they interviewed
well but their score on the Wonderlic
was 20. The minimum recommended score
for this type of key position is 27,
according to Wonderlic's historical
statistics. This low score combined
with this candidate’s weak writing
skills helped bounce them from further
consideration. (www.wonderlic.com)
Second, have your candidates perform
a skill. For example, if you are hiring
an associate wealth advisor, have
them role-play a call with a prospect.
Pretend you are a prospect who just
attended one of the candidate’s
workshops. Now have your candidate
call you and role-play how he would
handle this type of follow-up call.
You could also role-play your candidate
asking you for a referral or role-play
how he would handle the first 10 minutes
of the first meeting with a prospect.
Be creative.
By testing your candidates and placing
them into simulated "live"
business scenarios, you can dramatically
increase the odds of making a good
hire.
(Kolbe A™ is trademark
of Kolbe Corp., Wonderlic Personnel
Test™ is a trademark of Wonderlic
Inc.)